SUPPORT
FREQUENTLY ASKED QUESTIONS
Common questions about Lumi-noble products
SUPPORT
FREQUENTLY ASKED QUESTIONS
Common questions about Lumi-noble products
PRODUCT QUESTIONS
Are the products hypoallergenic?
Are the products hypoallergenic?
They are formulated to minimize irritation and improve tolerance. Our formulas are free from common sensitizers such as parabens, SLS/SLES, artificial dyes and phthalates.
Are Lumi-noble products suitable for puppies?
Are Lumi-noble products suitable for puppies?
Yes. Our grooming formulas are designed with high tolerance and are suitable for puppies and adults alike. The mild surfactant and microbiome-supportive systems make them safe for young, sensitive skin.
Are they safe for cats?
Are they safe for cats?
Yes, unless otherwise specified on individual product labels. Always check the product page for species-specific guidance.
How often can I bathe my pet?
How often can I bathe my pet?
Our formulas are designed for frequent grooming thanks to microbiome-supportive and mild cleansing systems. They won't strip the skin's natural barrier even with regular use.
GROOMING & USAGE
Are Lumi-noble wipes for daily use?
Are Lumi-noble wipes for daily use?
Yes. Cleansing wipes are suitable for daily hygiene, post-walk cleaning and grooming finish. They are gentle enough for frequent use without drying out the skin.
Can groomers use Lumi-noble professionally?
Can groomers use Lumi-noble professionally?
Yes. We offer gallon formats with 16:1 dilution ratios for economical salon use. The formulas are designed to perform consistently at professional volumes.
How do I use the shampoo correctly?
How do I use the shampoo correctly?
Wet your pet's coat thoroughly, apply the shampoo and work into a lather. Leave on for 1–2 minutes to allow the active ingredients to work, then rinse well. For best results, follow with a conditioner.
Can I use Lumi-noble products on sensitive skin?
Can I use Lumi-noble products on sensitive skin?
Absolutely. Our formulas are specifically designed with sensitive skin in mind. The absence of harsh surfactants and common irritants makes them suitable for pets prone to skin reactions.
OUR PROMISE
Still have questions?
Our team is always available to help. Whether it's a question about ingredients, usage or finding the right product for your pet — we're here.
INGREDIENTS & SAFETY
What is a prebiotic in pet care?
What is a prebiotic in pet care?
Prebiotics are ingredients that nourish beneficial microorganisms on the skin. They help support a balanced microbiome, which is essential for a healthy skin barrier and natural defense system.
Why is SLS avoided in Lumi-noble formulas?
Why is SLS avoided in Lumi-noble formulas?
SLS (Sodium Lauryl Sulfate) is an aggressive surfactant that creates rich foam but strips the skin's natural oils. For pets — whose skin is more alkaline and sensitive than humans — this can lead to dryness, irritation and disrupted microbiome balance.
What is hydrolyzed collagen and what does it do?
What is hydrolyzed collagen and what does it do?
Hydrolyzed collagen is a form of collagen broken down into smaller peptides for better absorption. In grooming products, it improves coat softness, adds shine and makes the coat more manageable — without weighing it down.
Are the fragrances safe for pets?
Are the fragrances safe for pets?
Yes. We use only gentle fragrance components carefully selected for pet safety. The concentrations are kept low, and we avoid any fragrance ingredients known to cause irritation or toxicity in animals.
Can't find your answer?
Reach us at info@luminoble.com — we typically respond within 24 hours.
